Frequently Asked Questions
Everything you need to know about your UNIQSO shopping experience.
Are your colored contact lenses safe to wear?
Yes, all our contact lenses are FDA approved and CE certified. We source directly from reputable manufacturers to ensure the highest quality and safety standards for your eyes.
How long does shipping take for international orders?
International shipping typically takes 7 to 20 business days depending on the destination and shipping method selected. Express shipping options are available for faster delivery.
Do I need a prescription to purchase contact lenses?
While we offer both prescription and non-prescription (plano) lenses, we strongly recommend consulting with an eye care professional before wearing any contact lenses to ensure a proper fit.
What is your return policy?
We accept returns for unopened and unused items within 30 days of delivery. Due to hygiene reasons, we cannot accept returns on opened contact lens vials or used makeup products.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and various local payment options depending on your country of residence.
How should I care for my new lenses?
Always wash your hands before handling lenses, use fresh multi-purpose contact lens solution for cleaning and storage, and never use tap water. Replace your lens case every three months.